1. How is shipping calculated, and do you ship to the whole country?
Yes — we ship across the US, with orders dispatched from either our Atlanta warehouse or the West Coast warehouse, so wherever you are, we've got you covered. Orders dispatch within 24 hours, with delivery typically taking 3–7 business days depending on your location. Exact shipping cost is calculated at checkout based on your board and address rather than a flat rate, so your cart total is the most accurate figure. If anything looks off with your shipping charge or tracking, let us know and we'll get it sorted.
2. Do your boards come with fins, and can you ship any size?
Our current softboard models come with Futures fins included. Leash inclusion and board length availability vary by model, so it's worth checking the individual product page, or asking us directly if you're after something specific — we're happy to confirm before you order.
3. Can I get a discontinued board back?
If a board like the Luna Shadow Force has sold out, it may not be a permanent goodbye — email us at support@surfboardagency.com and we can let you know about upcoming stock or future runs.
Still have a question? Reach out any time and we'll get back to you.
Your Top 3 Questions, Answered
1. How is shipping calculated, and do you ship to the whole country?
Yes — we ship across the US, with orders dispatched from either our Atlanta warehouse or the West Coast warehouse, so wherever you are, we've got you covered. Orders dispatch within 24 hours, with delivery typically taking 3–7 business days depending on your location. Exact shipping cost is calculated at checkout based on your board and address rather than a flat rate, so your cart total is the most accurate figure. If anything looks off with your shipping charge or tracking, let us know and we'll get it sorted.
2. Do your boards come with fins, and can you ship any size?
Our current softboard models come with Futures fins included. Leash inclusion and board length availability vary by model, so it's worth checking the individual product page, or asking us directly if you're after something specific — we're happy to confirm before you order.
3. Can I get a discontinued board back?
If a board like the Luna Shadow Force has sold out, it may not be a permanent goodbye — email us at support@surfboardagency.com and we can let you know about upcoming stock or future runs.
Still have a question? Reach out any time and we'll get back to you.